Coronavirus (COVID-19): Sources of Information and Support
Acronyms
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Department of Health & Social Care (DHSC) Department for Education (DfE) Foreign & Commonwealth Office (FCO) Health & Safety Executive (HSE) |
National Health Service (NHS) Public Health England (PHE) World Health Organization (WHO) |
Current guidance on seeking medical advice (www.nhs.uk/conditions/coronavirus-covid-19/)
People returning from ‘Category 1’ countries/areas
People returning from any of the below countries/areas should self-isolate for a period of 14 days even if they do not have symptoms.
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Details are on the website below: https://www.gov.uk/foreign-travel-advice/italy/health#coronavirus
People returning from ‘Category 2’ countries/areas
If in the last 14 days you have been to:
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Anyone with symptoms returning from the above countries should self-isolate and dial 111 for advice.
Anyone who has been anywhere in the world including the UK and Europe and been in close contact with someone with confirmed coronavirus should self-isolate for 14 days and dial 111 for advice.
Do not go to a GP surgery, pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people. Tell 111 about any recent travel and any symptoms you have.
For guidance about self-isolation https://www.gov.uk/government/publications/wuhan-novel-coronavirus-self-isolation-for-patients-undergoing-testing/advice-sheet-home-isolation
Seeking medical advice
Current guidance on seeking medical advice (www.nhs.uk/conditions/coronavirus-covid-19/)
Call Public Health England on 0344 225 0562 for information or advice about controlling infectious diseases in a work environment like a nursery, school, or college only if the current published guidance does not adequately address your specific concerns.
Call the NHS on 111 when in the UK and you need medical help fast but it's not a 999 emergency e.g. if:
For less urgent health needs, contact your GP or local pharmacist in the usual way. 111 seems to be quite overwhelmed with enquiries and it is an urgent care helpline which needs to be kept available for people in need of urgent care, so the GP or pharmacist is likely to be people’s best source of information if the published guidance does not adequately address their specific concerns.
Current advice on the spread and treatment coronavirus
There is currently no specific treatment for coronavirus. Because it's a new illness, we don’t know exactly how coronavirus spreads from person to person. Similar viruses are spread in cough droplets. It's very unlikely it can be spread through things like packages or food. Viruses like coronavirus cannot live outside the body for very long.
There are things you can do to help stop viruses like coronavirus spreading.
Do
Don't
Antibiotics do not help, as they do not work against viruses. Treatment aims to relieve the symptoms while your body fights the illness. You'll need to stay in isolation away from other people until you've recovered.
Education based queries
To support educational settings with their queries the DfE has opened a new helpline. The helpline is available to staff, parents and young people to contact 8am – 6pm Monday to Friday. If you have any education related queries such as school closures or management issues call 0800 046 8687 or email DfE.coronavirushelpline@education.gov.uk.
Sources of information and support
Given the fast-moving nature of the global response to the current outbreak of novel coronavirus also known as COVID-19, it is unlikely to be sensible to try to download any of this information which could be updated at any time. Providing people with links to reliable sources of information online will be more useful in the longer term.
NHS England, ‘Coronavirus (COVID-19)’ www.nhs.uk/conditions/coronavirus-covid-19/
FAQs - www.nhs.uk/conditions/coronavirus-covid-19/common-questions/
DHSC/PHE, ‘Coronavirus (COVID-19): latest information and advice’
www.gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-public
DfE/PHE, ‘Guidance to educational settings about COVID-19’
www.gov.uk/government/publications/guidance-to-educational-settings-about-covid-19
FCO, ‘Travel advice: coronavirus (COVID-19)’ www.gov.uk/guidance/travel-advice-novel-coronavirus
FCO, ‘Foreign travel advice’, (updated frequently). Choose the country to be travelled to. Don’t forget to look at the countries being travelled through in order to get to the destination country where relevant e.g. road travel, indirect and layover flights.
www.gov.uk/foreign-travel-advice
PHE, ‘Advice for home isolation’ https://www.gov.uk/government/publications/wuhan-novel-coronavirus-self-isolation-for-patients-undergoing-testing/advice-sheet-home-isolation
HSE, ‘A review of the data on efficacy of hand cleaning products in industrial use as alternatives to handwashing’, (2014) - whether hand gels are any use outside of already clean working environments like hospitals – in summary: in 2014 there were no gels that outperformed washing hands with soap and warm water in an environment that was not an already clean or sterile medical facility.
www.hse.gov.uk/research/rrpdf/rr1007.pdf
NHS England, ‘How to wash your hands’,– includes a video and a picture story and reminds citizens they should be washing their hands after they have sneezed, coughed or blown their nose as well as around toileting, pet, wound, or food handling
www.nhs.uk/live-well/healthy-body/best-way-to-wash-your-hands/
The global hub for developments around the Coronavirus Disease outbreak is the World Health Organization. This is the webpage from which you can get more technical data including the weekly global Situation Reports or SitReps which track spread and work done to date.
https://www.who.int/emergencies/diseases/novel-coronavirus-2019
WHO SitRep 35 puts stigmatization and the harmful stereotyping of peoples into focus as a major threat to controlling the spread of the disease globally and includes some tips on tackling this increasingly dangerous rhetoric https://www.who.int/docs/default-source/coronaviruse/situation-reports/20200224-sitrep-35-covid-19.pdf?sfvrsn=1ac4218d_2.